Privacy Policy

Last updated: March 2026

1. Who We Are

Dolomites Guide ("we", "us", "our") operates the website dolomites-guide.com. We provide informational content about hiking in the Italian Dolomites and connect visitors with a licensed travel partner for trip bookings. We are committed to protecting your personal data in compliance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable French data protection laws.

Data Controller:
Hugo A.
Annecy, France
France
Email: dolomite.guide@gmail.com

2. Data We Collect

We collect personal data only when you voluntarily provide it through our contact form:

  • Contact information: full name, email address, phone number, nationality
  • Trip preferences: selected itineraries, travel dates, group size, luggage transfer preference
  • Messages: any additional information you include in your inquiry

We do not collect personal data through tracking technologies unless you have given explicit consent via our cookie banner.

3. Legal Basis for Processing

We process your personal data on the following legal bases under Article 6 of the GDPR:

  • Consent (Art. 6(1)(a)): when you submit the contact form, you consent to us processing your data to respond to your inquiry
  • Legitimate interest (Art. 6(1)(f)): to operate, maintain, and improve the website
  • Consent (Art. 6(1)(a)): for analytics cookies, only after you explicitly opt in via our cookie banner

4. How We Use Your Data

Your personal data is used solely to:

  • Respond to your inquiry and provide trip information or a quote
  • Forward your request to our licensed travel partner so they can arrange your trek
  • Communicate with you about your planned trip

We do not sell, rent, or share your personal data with third parties for marketing purposes. We do not send marketing emails or newsletters.

5. Data Sharing

We may share your data with the following parties, only as necessary to fulfill your request:

  • Travel partner: a licensed adventure travel agency based in the French Alps that organizes trek logistics (accommodation, transfers, guides). When you submit a trip inquiry, your contact details and trip preferences are forwarded to them. They process your data under their own privacy policy and act as an independent data controller for the booking relationship.
  • Hosting provider: OVH SAS (2 Rue Kellermann, 59100 Roubaix, France), which hosts this website within the European Union under GDPR compliance.

Your data is not transferred outside the European Economic Area (EEA).

6. Data Retention

We retain your personal data for no longer than 24 months after your last interaction with us. After this period, your data is permanently deleted. If a legal obligation requires longer retention (e.g., tax or accounting requirements), the relevant data is kept for the legally mandated period only.

7. Your Rights

Under the GDPR, you have the right to:

  • Access the personal data we hold about you (Art. 15)
  • Rectify inaccurate or incomplete data (Art. 16)
  • Erase your personal data (Art. 17)
  • Restrict the processing of your data (Art. 18)
  • Data portability - receive your data in a structured, machine-readable format (Art. 20)
  • Object to processing based on legitimate interest (Art. 21)
  • Withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal (Art. 7(3))

To exercise any of these rights, email us at dolomite.guide@gmail.com. We will respond within 30 days.

You also have the right to lodge a complaint with the French data protection authority (CNIL): www.cnil.fr.

8. Cookies and Local Storage

For full details on how we use cookies and browser storage, see our Cookie Policy.

9. Third-Party Links

This website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before submitting any personal data.

10. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This website is served over HTTPS, fonts are self-hosted (no external requests to third-party servers), and no data is stored in cookies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

12. Contact

If you have questions about this Privacy Policy or wish to exercise your data protection rights, contact us at dolomite.guide@gmail.com or through our contact page.